The Medical Information Team

  • Who we are

    We are a dedicated team of healthcare professionals including clinicians, scientists, and medical communication specialists. Our commitment to providing unbiased and evidence-based medical resources gives our customers information to inform patient care.

  • What we do

    We answer tens of thousands of questions each year from healthcare professionals, patients, and caregivers. Responding to unsolicited medical information requests through a variety of channels, including phone, postal mail, email, chat, and the web, supports our goal of informing patient care with up-to-date medical information on our medicines.

  • How we do it

    Our team of experts create and maintain response documents based on the latest scientific data on our medicines. We apply the Gilead Core Values every day by providing the most accurate medical information available.

  • Our Vision

    To strengthen patient care by connecting our customers to up-to-date and accurate medical information.

  • Our Mission

    To empower our customers to make informed decisions by communicating timely, tailored, and evidence-based medical information in their preferred channel.

  • Gilead Core Values

    Integrity - Doing What’s Right
    Inclusion - Encouraging Diversity
    Teamwork - Working Together
    Accountability - Taking Personal Responsibility
    Excellence - Being Your Best


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Meeting Request

To discuss a question with a Gilead Medical Scientist (MSL), tell us a few details and our team will contact you. You will be contacted for a meeting in approximately 7 business days. If your request is time sensitive, please call us or submit an enquiry.

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